The Business of Vacation Rental Archives - Vacation Rental Formula
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VRS202 – Survival of the Fittest With Steve Milo Of Vacation Rental Pros

In 2006, Steve Milo of Vacation Rental Pros had 15 properties under management and a lot of ambition to grow his company. By 2015 when I interviewed him last on VRS094, VRPs inventory had increased to just over 900. In this episode, Steve describes how that number has doubled in the past two years with […]


VRS132 – Vacation Rental Property Management with a Difference with Darik Eaton

I had the pleasure of co-presenting a workshop session at the Vacation Rental Success Summit with Darik Eaton of Seattle Oasis Vacation Rentals. In my discussions with Darik beforehand we explored the differences between our two companies and they could not have been wider. In this episode he explains why his model works and how […]


VRS106 – How Dynamic Pricing Works with Evan Hammer of Smart Host

The story of how startup Smart Host came into being is a metaphor for the innovation we are experiencing in the vacation rental industry. When the Startup Bus left New York in early 2014 heading for San Francisco, today’s guest Evan Hammer was at the start of a 72 hour trip that would culminate in […]


VRS083 – A week in the life of a vacation rental manager

Happy Canada Day! (and US Independence Day in a few days) I love this time of year and the pride I feel as a ‘New Canadian’ but I do have a price to pay as the CEO of a Vacation Rental Management agency as the green flag is lowered on our high season. The festivities […]


VRS058 – A Customer Service Revolution in Vacation Rentals with John DiJulius

Vacation rentals and customer service go hand-in-hand, and we have it covered– or so we believe. We all like to think we are offering amazing service to our guests – we respond quickly to their inquiries; deliver a beautiful home with lovely décor and comfortable beds, and provide them with comprehensive information on the property […]

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