Preparing Your Vacation Rental Archives - Vacation Rental Formula
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VRS196 – Vacation Rental Insurance Explained with Darren Pettyjohn

Insurance may not seem the most exciting of topics but it is one that impacts every single one of us, whether it’s a single condo or multiple properties. The moment we exchange our property (or a part of it) for money, we are in business, and that brings with it all manner of risks. In […]


VRS192 – 10 Sure-fire Ways to Upset Your Guests at Check In

In this solo episode I’m getting back to some basics as I talk about the first 30 minutes your guests experience at your property, and why that is so important to the overall enjoyment of their vacation and to the review they subsequently may write. There is a magic that accompanies arrival at a vacation […]


VRS134 – Filling a Unique Niche in Vacation Rentals with Dianne Denton

It’s always a pleasure to talk to owners about their properties, and even more so when they are as unique as Dianne Denton’s Sea Horse Diamond Beach Cottage. Not only is this a gorgeous property, with a swimming pool and a short walk from the beach, which would be an attraction for anyone, but it’s […]


VRS133 – Getting Ready For My Vacation Rental Season

It’s that time of year again. The cottage country tradition in Ontario has been part of the culture for generations, and in many areas the families that make the trip have been going to the same cottage for years. Then there’s the new Canadians – our most recently arrived immigrants who learn that the annual […]


VRS112 – The Step by Step Foolproof Process to Delight Your Guests

When I talk to an owner about delighting guests and what that means to them, they will invariably talk about the first impression their guests have of their property, the guest gift they leave, and the amenities they provide. But there is so much more to creating happiness than the origami towel in the shape […]


VRS090 – How to make your international guests feel at home

We’ve had friends staying from UK for the past two weeks, and been in long discussion about the differences between the UK and Canada, from driving on the other side of the road, to their expectations of shopping and eating out. I remember my first trip to the US and being completely thrown by four-way […]


VRS086 – 10 Ways to Create a Great First Impression

Each week as the summer goes on, our rental agency deals with myriad issues. Most of them are minor – items left behind, appliances needing repair, requests for early check-in and late check-out etc. Occasionally, a bigger problem arises like this past week, where an administrative error on our part had a family arriving at […]


VRS069 – What’s Cooking at Your Vacation Rental with Rachel Miller

Rachel Miller is a food writer, chef and cheese lover who joined me to talk about her experiences of being a vacation rental guest who loves to cook. I came across Rachel after she wrote a piece for the Phoenix New Times called Tips and Hacks for Baking in Your Vacation Rental. Needless to say […]

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