All posts in " changeovers "
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VRS293 – Personalized Vacation Rental Technology with Michael Driedger

If there is one thing we can be sure of, it’s that technology will keep advancing, giving us more ways to improve the experience we can offer to guests. From advanced keyless entry systems that will activate at check-in to automated messaging welcoming guests, the opportunities are now endless. In this episode, Michael Driedger from […]

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VRS291 – Preparing for a Long Hot Summer Of Vacation Rentals

We are two days away from the real start of our high season and as ever, kicking off with a bang – the Canada Day weekend. For many of our properties the rentals starting this weekend are the first of the season, and from here on they will be back-to-back. To get ready for the […]

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VRS279 – The 2019 Hospitality Survey With Alanna Schroeder

Expectations of hospitality have never been higher in our business. The bar has been set high for new entrants and it’s far more than providing two rolls of toilet paper and a reasonably clean home. Hosts and owners are meeting the challenge as the 2019 Hospitality Survey results show. In this episode, the founder of […]

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The Things We Forget – Being Proactive and Not Reactive

Building a vacation rental business involves a lot of moving parts. From staging the property, taking photographs, and sourcing the right linens and towels, to choosing the best reservation system, communicating with guests, and everything in between — it can be tough to manage it all. Occasionally, something will slip through the cracks, and when […]

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VRS158 – Why You Need Emotional Gunpowder For Your Vacation Rental Business

After over 40 years in the vacation rental business, Twiddy and Co have amassed a lot of knowledge about what works and what doesn’t in the industry. In this episode, I talk to President, Ross Twiddy, about his experience with the family company, what’s behind its growth and success and what he considers to be […]

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VRS147 – From Vacation Rental Rookies to Seasoned Veterans

This year has seen an upsurge in new owners coming into the rental market – at least in my neck of the woods. Our rental agency has had the highest rate of new owner inquiries since the business started in 2004, and in talking to them the message we are receiving is loud and clear… […]

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VRS131 – Remote Vacation Rental Hosting with Alex Nigg & Tammi Sims

I had the great pleasure of meeting Alex and Tammi at the Vacation Rental Success Summit in Toronto last month, and although I wasn’t able to attend their workshop, I heard it was a resounding success. Since they had already delivered a presentation to a packed house at the Airbnb Summit in Paris, we knew […]

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