How To Clear Out The Bad Apples In The Vacation Rental Barrel

bad-apple Vacation rental clients have higher expectations than ever before, and property owners should be giving this trend the attention it deserves.

I recently saw a couple of photos submitted to a listing site that clearly showed the message is not getting across. Why would anyone find a photo of an unmade bed attractive?  Who is going to get excited about staying in a cottage with a kitchen littered with unwashed dishes?  And would you be fired up with excitement at a picture of a toilet with a raised lid, and a half finished roll of paper hanging off the holder?  Not me.  In fact if I was a first time renter considering this type of vacation, these pictures could create such a negative impact I’d be changing my mind pretty quickly and heading back to the ‘safety’ of a hotel or resort.

It raised the question of how much responsibility a listing site has, to educate and inform their advertising clients on what is acceptable and what is not.  Should site owners reject the type of image that reflects badly on the rental business, and refuse to list a poorly presented and obviously sub-standard property?

There’s an attitude among some people that renting out a property is an easy way of making a few extra bucks and all that’s required is a cheap or free listing with a couple of grainy photos, and the renters will come. If the rental rate is low enough, it’s possible they will, but the complete lack of respect shown by owners who advertise in this way can affect more than the unsuspecting rental population. There is a knock-on effect on responsible and caring property owners who are working hard to grow the reputation of a vacation rental as a great alternative to conventional holiday accommodation.

What are your views?  Is it possible to clear out the bad apples?  Is it a matter of education and information for new owners or do you think there will always an element of a lack of integrity amongst a few?

Image by J K Poon on Flickr

Jason

Heather,

Thanks for keeping this topic in the forefront. It is possible to clear out the bad apples & do believe there always will be some with the lack of integrity. I’m trying to figure out how we, as an industry, can get get the vacation rental industry rentals accredited.

I’ve thought local, national and international on this idea. It’s very lofty but I’ve even thought about contacting the UNWTO Secretary-General on the challenges our industry faces juxtaposing that with the economic climate leading to the potential boon in revenue across all streams involved.

I would love to continue this conversation and have started it here:

http://beta.vacaconnect.com/Forum/Topic54-11-1.aspx?Update=1

Happy Friday,

Jason

PS. The site should be out of beta next week, in which, I will “let the world know” of it’s existence.

Jason

Just wanted to update. If anyone cares to continue the conversation, here is the updated URL

http://www.vacaconnect.com/Forum/Topic54-11-1.aspx?Update=1

Owner-Paul

Hi,

But my guests damage my properties so fast, I can’t repair so fast. Other day I bought a new mattress – 1,60 x 2 m – and 2 days later guests left blood on it.

Marcia

I seem to be fussier than my property management company, but in general they do a great job for me as I can’t be there to do it myself! A mattress is hard to skimp on, but I look for a lot of things at garage and estate sales. I have a popular pattern of dishes that I can pick up partial sets easily when I need them, or even pictures. Its amazing what you can find. I got a framed print for $15 that, in the artists store sells for $225. And on top of it – it was a print that I had wanted.

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