All posts in " Hiring and Managing Your Team "

VRS369 – Handling Hard to Please Short-Term Rental Guests in Challenging Times

No-one can deny it’s been a challenging year, physically, mentally, and emotionally, and it’s impacted everyone in this business.  Guests have been less tolerant, less relaxed, and voiced more frustrations and annoyance – often over the smallest things.  Our version of front-line staff, dealing with that frustration, anxiety, and irritation have done so while experiencing […]


VRS255 – How To Free Up Time With A Virtual Assistant

When the time comes that you’re just too overwhelmed with working in your business, that you can’t work on it to make it more successful, you are pretty much in need of help. If the thought of employing someone full-time is too much to consider, a virtual assistant might be a great alternative. I suppose […]


Five Vacation Rental Management Tasks to Outsource and Automate

Steve Milo, founder and CEO of VTrips (formerly Vacation Rental Pros), was managing 125 properties before he hired his first full-time staff. He explained how he did this in this interview on the Vacation Rental Success Podcast. VTrips now manages over 2,000 properties across the U.S., and is one of the largest independent property management […]