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VRS279 – The 2019 Hospitality Survey With Alanna Schroeder

Expectations of hospitality have never been higher in our business. The bar has been set high for new entrants and it’s far more than providing two rolls of toilet paper and a reasonably clean home. Hosts and owners are meeting the challenge as the 2019 Hospitality Survey results show. In this episode, the founder of […]

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VRS277 – Hospitality with Heart with Billy O’Sullivan of PMI Vacation Rentals

We hear the words ‘Responsible Rental’ but what do they mean? From the perspective of Billy O’Sullivan, Director of the vacation rental division of Property Management Inc, they encompass transparency, hospitality, professionalism, and integrity. In this episode, we explore the qualities needed to run a successful short-term rental business in this dynamic market, and Billy […]

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VRS276 – Growing Your Vacation Rental Email List with Lead Magnets

Direct marketing to our potential guests is tough. Invariably the OTAs will get to them first with an instant booking, and they are making it increasingly difficult for owners and managers to create any form of relationship with guests before their stay. But, if we were to capture their emails before they get to the […]

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VRS274 – Nawlins wrap up – The Vacation Rental Women’s Summit

Having just returned from the Vacation Rental Women’s Summit, I’ve had a week to reflect on the takeaways and to also hear from other attendees about their thoughts. Conference organizer and publisher of VRM Intel, Amy Hinote, joins me to talk about the event and give us her highlights from an amazing two days in […]

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VRS273 – 5 Mistakes That VRBO’s Often Make (2019)

A few years ago I wrote a blog post that went on to be one of the most popular on Cottage Blogger. It was called 10 Mistakes VRBO Owners Often Make. It listed a number of things owners frequently did that could be detrimental to their rental business – and downright catastrophic if they did […]

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VRS272 – Investing in Short-Term Rental Property with Erica Muller of Vrolio

Today’s guest has been a realtor for 16 years in the Orlando area. She’s one of a few real estate agents who really understand the vacation rental business and the challenges involved in selling a short-term rental. Earlier this year the vacation rental real estate listing site, Vrolio, was given a soft launch. The listing, […]

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VRS271 – Let’s Book Direct! With Annie Switzer and Joe Godar

Last year, the inaugural #BookDirect Guest Education Day reached an estimated 3.5 million travelers with direct email campaigns and had a social reach of over 24 million consumers. A year later, the movement hasn’t lost any momentum as more and more owners, and property managers release their dependence on the major OTAs and increase their confidence in […]

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