All posts in "Managers"
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The Early Bird Could Catch the Booking

How quickly do you respond to an inquiry? I was reading a thread on Lay My Hat this morning and was interested in the range of issues this raised. Some people commented that when they had sent out inquiries to vacation rental owners, in many cases there was a less than 50% response rate. This […]

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How To Clear Out The Bad Apples In The Vacation Rental Barrel

Vacation rental clients have higher expectations than ever before, and property owners should be giving this trend the attention it deserves. I recently saw a couple of photos submitted to a listing site that clearly showed the message is not getting across. Why would anyone find a photo of an unmade bed attractive?  Who is […]

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Outsourcing – The Vacation Rental Owners Guide

I’ve made a few changes on the blog – only minor tweaks but there were a few things that needed doing. I changed some photos; moved the categories over to the left, and adjusted the comments list on the right so it no longer shows twice. I added some plugins, a contact page, and set […]

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How To Minimise The Rental Risks

We all want 5 star renters; those who leave the place as if they had never been there;  write lovely comments in the guest book, and never call at midnight asking how the  microwave works. Just as much as we’d like to win the lottery; raise kids who never act  out and save the planet […]

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Significantly Not As Described – The SNAD Phenomena

There’s a lot of media coverage about vacation rentals at the moment which is interesting as it shows an increased focus on what to many north Americans is a niche vacation product.  The latest article in the Wall Street Journal comments on a phenomenom with the handy acronym SNAD or ‘Significantly Not As Described’. Sadly […]

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Should I Raise My Rental Rates?

This is a question I hear frequently. Vacation home owners are always reviewing their past occupancy; thinking about improvements and most important of all, considering whether to raise their rates for the next year. With the current economic climate, the rise in vacation rental properties coming onto the market, and changes in travel demographics, it’s […]

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How to Be a Vacation Rental Professional

I’ve already seen indicators that there will be a lot more rental properties on the market in the coming year. The second home market has always been volatile in uncertain economic times, and the potential for a fall in value is prompting more owners to consider renting to ride out the storm.  This will increase […]

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When Should You Claim On A Vacation Rental Damage Deposit?

I’ve received a lot of emails recently about damage deposits for vacation rentals, and what circumstances should occur before a charge is made. This is a thorny issue and one that needs some thought and reflection before making a decision. Where do you draw the line on additional cleaning? What constitutes normal ‘wear and tear’? […]

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Is Your Vacation Rental Packaging Attractive?

There’s something about a nicely packaged gift. The attractive wrapping; ribbons; tissue paper peeking out of a bag – all add to the excitement and anticipation of wondering what’s inside. If you have taken care over choosing the right gift, you probably won’t use a store bag or torn and scuffed wrapping to present it. […]

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It’s Just a Cottage!

I’ve heard the expression, ‘it’s just a cottage’, too many times. Used to make excuses for tired and mis-matched furniture, saggy mattresses, ancient appliances and 70’s décor, it’s a cop out. Having ‘just a cottage’ is absolutely fine… unless it is being rented out. Some friends of mine were over from UK last week. They’d […]

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