All posts in "Managers"
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Why You Should Deliver on Your Promises

It’s been a frustrating week here on our RV site in Alabama. While we’ve been watching presidential candidates making promises in their election campaigns that they may or may not keep, I’ve been patiently waiting for the promised internet connection to materialize. From the day we arrived here, ten days ago, the intermittent and poor […]

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How to Prevent Cottage Rental Disasters by Playing the Insurance Card

This guest post is by Phil Schofield of Schofields Insurance At some point, holiday cottage rental owners will come up against problem vacationers. Unfortunately, it’s an occupational hazard – not every booking is good for business. Avoiding certain ‘difficult guests’ can result in fewer headaches and a higher quality experience for the guests you do […]

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VR Owners Questions –“What happens if renters trash my place?”

The Cottage Life Show in Toronto each spring is a great place for vacation home owners to check out cottage-related products and services and the five halls in the Exhibition Centre were packed with everything an owner might need from docks, boats, composting toilets, all manner of patio furniture and cottage kitsch to realtors, insurance […]

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Top Vacation Rental Insurance Tips for Property Owners

This is a guest post by Phil Schofield of Schofields Insurance – a UK specialist in holiday letting insurance. Your vacation rental is a valuable asset and I am sure you have spent a lot of time on making the property perfect for your guests, and that you want to keep it that way. Letting […]

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The Perils and Pitfalls of Renting from a Distance

Years ago when we purchased our first property in Canada, we were still living in UK. Romanced by the idea of owning an idyllic waterfront cottage that we could vacation in when we wanted, and rent it out at all other times, we gave little thought to the logistics of managing a vacation rental from […]

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Is Your Vacation Rental Adequately Insured?

Getting insurance to cover renting out a vacation cottage can be tough here in Ontario. Some companies won’t touch short term rentals, others impose restrictions on the annual rental period or occupancy levels, and rates can be eye-watering. However, finding a good insurance broker who is prepared to do the leg work can uncover a […]

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Reporting from the Vacation Rental Managers Association Conference

The VRMA is the largest organisation of its kind representing vacation rental agencies and brings together owners, managers and staff from hundreds of agencies in North America to an annual conference, this year in San Antonio, Texas.  For me, it’s a great finale to our road trip before we head back to Ontario for the […]

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What’s the Cost of Doing This Vacation Rental Business?

I’ve heard the phrase, “It’s the cost of doing business” on several occasions recently and thought it would be interesting to reflect on what this actually means. I use it myself at times when I feel a grumble coming on about having to replace the mesh in yet another screen door ($30 + time), or […]

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5 Ways To Prevent Overcrowding At Your Vacation Home

I read a report in a New Zealand newspaper this weekend about a rental agency who had evicted a family who ‘overcrowded’ a vacation rental property under their management.  You can read the article for yourself and come to your own conclusions however there are a few points I wanted to raise. There is a […]

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How to Love Your High Maintenance Guests

We like to think we have everything covered in our vacation rental cottage. A good website, pre-arrival information, a welcome letter, and a comprehensive cottage guide. We only live 10 minutes from our cottage and let our guests know that if they have a problem, they just need to call, and we’ll be there to […]

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