Robert Geller is the founder of Fabstayz, the niche listing site for the LGBTQ+ community that promotes inclusive hospitality, and joins Heather to share tips on how to foster a welcoming space and remove barriers to safety and inclusion for the LGBTQ+ community.
If there is a recipe for a successful property manager, it starts with owners who are 100% committed to hospitality and the guest experience. They get into their guests’ shoes every step of the way to ensure everyone’s expectations are met and mostly exceeded.
ChatGPT hit the public domain in December and more people are discovering uses for artificial intelligence and machine learning within the vacation rental business. From local research to blog posts, keyword analysis for SEO, listings, and automated emails, to writing code for Chatbots, the possibilities are numerous.
It’s been an eventful 3 years on every front and as we enter 2023 and reflect on the last one, there have been plenty of changes to review. Andrew McConnell from Rented.com has shared his thoughts on the passing of another year in the industry every January and we’re happy to hear them once again.
There is a lot that isn’t clear about the upcoming year.
If the Covid 19 era taught us anything it was that being unprepared for what might happen was a dangerous scenario. It was one that left some hosts, managers, and larger companies struggling or even collapsing.
There is a lot that isn’t clear about the upcoming year.
The annual Hostfully survey on Hospitality Trends in the Short-Term Rental Industry highlighted a number of areas that owners and managers can take note of and act upon, and in this episode, Hostfully co-founder David Jacoby shares his analysis of the results.
It’s shocking to me that many short-term rental owners and vacation rental property managers have never experienced making a booking and staying in an STR property. Shocking, because it is only by being a guest that you can truly understand what your own guests feel and experience as a traveler.
Catherine Ratcliffe, the owner of Lost Together Stays, one of this years Destinationaire award winners and in this episode shows how remarkably able she is, to not only meet the criteria of a Destinationaire, but vastly exceed them.
Data can be a dry topic, but when the information provider can tell a good story and inspire curiosity, it comes alive. Evan Dolgow, Head of Predictive Hospitality at Aidaptive (formerly Jarvis ML) did just that at the Book Direct Show in Miami in October, and joins us in this episode of the podcasts.
In this episode, Bob Garner, owner of Casal del Fichi in Italy and founder of EnviroRental, shares his thoughts on the Sustainable Travel Report 2022 from Booking.com and what we can learn from it.
