course

Owner Onboarding

Get the knowledge and expertise to optimize the performance your short-term rental business and stay ahead of the competition in just a few days!

Owner Onboarding

As a short-term rental management professional, your owners are the backbone of your business. But how do you keep them satisfied and engaged after they sign up? The secret lies in a well-designed onboarding workflow that caters to the needs and preferences of each owner. 

This course will guide you in creating a personalized onboarding experience that will make your owners feel like true royalty. You will learn the art of identifying and understanding their communication styles and levels of involvement while making their lives easier. This will increase retention rates, generate more referrals, and strengthen your relationships with your clients. 

With practical exercises and real-world examples, this course will give you the tools and techniques you need to create an onboarding experience that will delight your owners and set your business apart from the competition. Don't miss this opportunity to elevate your short-term rental management game and create a portfolio of engaged and loyal owners!

In this course, you will learn how to:

Design an effective onboarding workflow that includes the 8 key components, such as welcome messages, property inspections, and guest guide creation.
Execute a professional photoshoot that showcases a property in the best possible light, using proper equipment and techniques.
Analyze different types of owners, and adjust the onboarding workflow to suit their needs and preferences.
Identify and manage owner expectations, including rental income projections and maintenance requests, by setting clear boundaries and communicating effectively.
Apply strategies
Apply strategies for building strong owner relationships, such as regular communication, personalized touches, and thoughtful gestures, to foster trust and loyalty. Create a comprehensive guest guide and owner manual that includes best practices for guest communication, property rules, and emergency procedures.
Evaluate the effectiveness of the onboarding workflow and identify areas for improvement, using feedback from owners and guests.
Implement strategies for continuous improvement, such as staying up-to-date with industry trends and best practices, to ensure the success of the onboarding process.
Design an effective onboarding workflow that includes the 8 key components, such as welcome messages, property inspections, and guest guide creation.
Execute a professional photoshoot that showcases a property in the best possible light, using proper equipment and techniques.
Analyze different types of owners, and adjust the onboarding workflow to suit their needs and preferences.
Identify and manage owner expectations, including rental income projections and maintenance requests, by setting clear boundaries and communicating effectively.
Apply strategies for building strong owner relationships, such as regular communication, personalized touches, and thoughtful gestures, to foster trust and loyalty. Create a comprehensive guest guide and owner manual that includes best practices for guest communication, property rules, and emergency procedures.
Apply strategies
Evaluate the effectiveness of the onboarding workflow and identify areas for improvement, using feedback from owners and guests.
Implement strategies for continuous improvement, such as staying up-to-date with industry trends and best practices, to ensure the success of the onboarding process.
Owner Onboarding
A VRF B-School Original
$297 - One Time Purchase
Best for those who want long-term access to the course and learn how to create a personalized onboarding experience that will make your owners feel like royalty.
INCLUDES:
  • Lifetime Access to the full Owner Onboarding course curriculum
  • Access to the VRF B-School Success Circle Community
  • Peer-to-peer messaging with other members in the VRF B-School
  • One dedicated course space in our VRF B-School Success Circle to talk to other students and support each other about course content
Life-Time All Access Pass
Annual Subsciption Coming Soon
$997 - One Time Purchase
Best for those who want to level up their skillset through multiple learning options
INCLUDES:
  • Access to the full VRF B-School course catalog
  • Access to all future VRF B-School original courses (not 3rd party content)
  • Access to the VRF B-School Success Circle Community
  • Peer-to-peer messaging with other members in the VRF B-School
  • Supplemental documentation, tutorials, checklists, and guidance for all our courses, exclusive to All-Access
  • Exclusive access to LIVE industry expert interviews with Q&A as part of the Vacation Rental Success Podcast
  • A 1-hour consultation with VRF B-School Head of Education Heather Bayer

ABOUT THE COURSE

Frequently asked questions

When does the course start and finish?

The course is self-paced and you may take as long as you need to complete it. There is no time limit for completion.


How long will I have access to the course?

You will have lifetime access to the course when you purchase the individual course. Should VRF B-School close or change ownership you will be given no less than 90 days notice if your access will change. You will have guaranteed access for no less than one year after purchase.


How do I access the course materials?

Log in to VRF B-School Courses by clicking Login in the upper right of this page or by going here.

Course videos are not available for download and must be viewed through the platform. Some items, such as course worksheets, will be available to download.

You can also download the Kajabi App for iOS here or Android here for access on smart devices. Offline viewing is not available on the app.

What equipment/tools will I need to complete the course?

Access to a computer or smart device, spreadsheet software (Excel or Google Spreadsheets), an email account, and an eager and open mind!

What if I am unhappy with the course?

Oh no! We don't want that! We offer a 30-day money back guarantee on individual course purchases. If you are unhappy with the course for any reason, let us know within the first 30 days and we will refund your payment. We will even email you a reminder before the 30 days is up to make sure you are happy.

What do I do if I need help?

For questions about your billing or accessing the course materials, email support@vacationrentalformula.com.

If you have a question about how you put the course methods to work in your own business, we encourage you to ask those in the VRF B-School Success Circle Facebook Group.